Update your Mindset to Update your Business

Business Mindsets is a 20-hour One Week program held in Barcelona every year. Through the contents of in-site and online sessions, you will get the knowledge and concepts to better enjoy the growth of your business and have a wonderful conversation during our workshops and activities when you join us in Barcelona.

You can Book  your tickets at https://www.designthinkersgroup.club/product-page/businessmindsets

Most of the time we tend to look for a secure way to do things, especially in Business. But after some years of pushing marketing and competition, we realize that more and more, the success of many companies is not only based on the product or service they offer, but in the way in which they execute their processes, maintain their relationships with their users and involve themselves in the transformation of the society that surrounds them.

Commercial Wars, Digital Markets, Relocalization of Production and the shift in values and consumption habits make companies rethink not only their processes and strategies but the way we perceive business and how it is done now and in the near future.  Our sometimes fixed mindset focused on productivity or profit sometimes tricks us when we find competitors or new startups suddenly miles ahead from us. Keeping our Business Mindset in shape is as important as keeping sales flowing or revenue being generated.

The time we normally allocate to feed our business mindset is usually scarce, we are too busy to “study” or look for reliable sources in a sea of disinformation and fake news, there is always the time-consuming option of summits and crowded congresses that are wide and general perfect for networking and reconnect but weak in content and real substance, useful but not enough. That is why Business Mindsets has been created, to feed your brain with the relevant information you need without the hassle of networking, crowds or commercial saturation around it. Just the exact knowledge and know-how that you need.

Business Mindsets will help you explore multiple innovative mindsets and understand which one is best for you or your business. Our expert facilitators have provided their perspective and experience in their presentations to help you innovate and succeed.

Business Mindsets is a 20-hour One Week program held in Barcelona every year. Through the contents of in-site and online sessions, you will get the knowledge and concepts to better enjoy the growth of your business and have a wonderful conversation during our workshops and activities when you join us in Barcelona.

You can Book  your tickets at https://www.designthinkersgroup.club/product-page/businessmindsets

This year we have the fortune to count on some of the most renowned talents in Barcelona, here is our program for 2019

Monday November 18th

17:00-Welcome and Introduction by Jorge Rodriguez DesignThinkers Group & Enric Bayo – ACCIO Business Mindsets Organizers.

Carles Mur

18:00 – 21:15  Building Mindsets – Carles Mur – Mind the Gap – “Living on a Customer Journey”.Empathy, enthusiasm and passion to drive through new ways of managing in business and marketing.

Tuesday November 19th

Matthias Schneider17:00-21:15 – How to create Exponential Organisations with Matthias Schneider – innovation strategist, consultant, connector. I believe in the urgent necessity to imagine and create better futures, am fascinated by the possibilities of exponential technologies and passionate about delivering on ambitious ideas through creative leadership and facilitation.

Wednesday November  20th

Clara Bartra17:00-19:00 – Intrapreneurship, Challenges and Opportunities. Managing disruptive innovation in a large company with Clara Bartra – Former Chief Innovation Officer at Gallina Blanca, Passionate about the future and change-makers who create it, have participated in several programs related to exponential technologies to foresee the impact on food, business, and overall humanity

Marc Sanso19:15-21:15 – Competitive disruption and new digital business models: tech entrepreneurship with Marc Sansó – My current research and publication activities are focused on the definition of competitive patterns within the digital arena

 

Thursday November 21st 

Jordi Griful17:00 – 19:00 – Business Digital Transformation with Jordi Gríful CEO at Quantion. In 2007 Recognized as one of the 50 most influentially executives in Spain in the category of Business Large Companies on the “Manager of the 2007 Year” awards, promoted by Directivos Plus.Peter Drucker Society’s member.

Albert Riba19:15-21:15 – People and Mindsets with Albert Riba – Co-founder at Sapiens Mindset S.L. Columnist on Innovation for Diario Expansion, Author.

 

Friday November 22nd

Alfons Cornella17:00-19:00 – Business Mindsets with  Alfons Cornella – Founder and President of Infonomia, an innovation services company that has a network of 25,000 “eager” professionals from all over the world, the largest innovator’s network in Spanish.

 

19:15 – Conclusions and Team Results

Do join us for discussing all these new ideas, presenting your experiences and networking with interesting like-minded people. Get your tickets at

https://www.designthinkersgroup.club/product-page/businessmindsets

Design Thinking and Co-creation for redesigning procurement processes.

Creating solid evolved consortiums and partnerships that are more horizontal, collaborative and less afraid of adopting new hierarchies, roles or styles of collaboration has been the key for a very successful process with USAID Momentum.

We hope this can happen in your company or organization too very soon!

Learnings on the USAID Momentum co-creation lab in Washington

Thinking on the possibility of government agencies and other organizations rethinking the way they relate to the organizations they fund, is half a dream come true and half a radical change of mindset in the way organizations relate to their suppliers.

According to their website USAID is “…the world’s premier international development agency and a catalytic actor driving development results. USAID works to help lift lives, build communities, and advance democracy. USAID’s work advances U.S. national security and economic prosperity; demonstrates American generosity; and promotes a path to recipient self-reliance and resilience…”

Procurement processes, tend to be strict, vigilant, competitive and very inflexible. Choosing who to grant a project, funding money or business is definitively a very delicate decision for any company or institution. Nevertheless Procurement processes are not always exact or choose the best options for maximizing spending or acquisition of goods and services. Very often these processes respond only to influence, convenience and other random factors that not necessarily contribute to improve quality or evolve the way organisations invest their money and resources.

According to Helen Hysell in The Science of Purchasing, (1922).

“The modern purchasing agent is a more important man by far than he was in older days when purchasing agents were likely to be rubber stamps or bargainers for an extra penny. A Purchasing agent of the modern breed is a creative thinker and planner and now regards his work as a profession”

Fierce competition derives in tense relationships in the sector, low quality offers, bargaining with the consequence of secretive and political management of funding and investment.  This how for a long time procurement processes in companies and institutions have happened, but it might be time for a change. Frequently procurement interactions between buyers tend to be transactional and distant with very little space for partnership or collaboration, Competition between suppliers and the lack of space for mutual support, create dynamics based on lack of confidence and fear of the other where the quality of the offer matters less than the personal favors, business connections, price or direct benefits suppliers offered to staff.

As Procurement becomes more and more strategic in a world of constant change and innovation, where new and more efficient or sustainable ways to cover needs and execute solutions is constantly created,  choosing the right source of supply can determine the progress or retrogress of a whole company or sector. having a deep knowledge of the industry ecosystem and deep understanding of the value exchange suppliers have with our organizations is the key to move forward or stay behind.

The co-creations session held in Washington for USAID led by the Designthinkers Group USA team gathered more that 200 stakeholders from the international development sector including prime organizations executing and sub-contracting grassroots and institutions around the world to execute US tax money on development projects.

The first important learning about this meeting is how to prioritize and curate the challenges of development to be supported by the 500 million dollar budget the program has. In this case curation comes from congress and public policy. The interests expressed by political parties and the current government show that the response to the question of where to invest, clearly comes vertically. Since this is the situation in many organizations, if the procurement office is not just  transactional or practical of instructions, procurement needs to find strategies to document and connect with those new suppliers or resources that can offer better options for current and future needs. This is no easy task.  But co-creation may be an answer. Generate a permanent bottom up dynamics of information that opens the door to internal initiatives, startups, local suppliers and other opportunities for growth and innovation. This dynamics can be obtained via events, in-company training, publications, HR activities or internal networks of information. Information dynamics needs to consider the active participation of employees and collaborators, with enough room for trials and testing of new initiatives.

One strong learning from this and other co-creation labs and sprints is about the power of horizontal interactions between stakeholders, clients and users and how it can create an improved space for better negotiation of  terms and conditions for every transaction and supply. These interactions do not have to necessarily happen simultaneously but constantly making emphasis in transparency of information and improvement of practices and processes. Here lies the key for understanding from a different perspective tools for offers and requests, terms of payment and supply, selection criteria, etc.

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During the USAID Momentum Co-creation workshops, several challenges raised under the premise of developing self-reliance in developing countries. This framework sets the territory for the different stakeholders of the Momentum program to work together in order to offer the agency non-centric visions to deploy the resources. It was key to address and resolve

A breakup with the usual roles: this is one of the hardest things to address, our professional roles and our earned position in a hierarchy pretty much define our identity and none is open to negotiate this. Nevertheless being open to explore other people’s point of view via empathy will not do any harm and being able to relate to other from a new open perspective will provide us with a perspective we never had before, that can make a change.

Creating confidence in collaboration: corporate and client-supplier language protocols tend to establish the limits of what can be spoken or discussed and what cannot. Creating a bigger space for the unspoken and securing no reaction to the things we normally don’t tell, enhances the space for confidence and reveals both challenges and opportunities, that can be addressed in a collaborative way. Fear is the worst enemy of shared growth and exchange.

Establishing new teams to capture dynamics and relationships: It is true that we like to work with people who are compatible to us and this connection is very important. But more important is be able to exchange and listen to those who are critical to our work or just work in a different way to ours. That is where real learning opportunities arise and where new synergies can be conformed. Rotating members of established team not only refreshes the conversation but also releases the team from routinary rites and roles.

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Exploring viability and accountability of new proposals. New ideas and partnerships are always exciting and our main fear is that they might not be viable because they are new. This is a common misconception. Good News is not all innovative things are unviable and even many of them may find the support of new partners and stakeholders that share both the risk and the enthusiasm. So, exploring the viability and accountability of new proposals means working hard to make the happen, not trying to find a way to make them impossible because they are new.

Creating solid evolved consortiums and partnerships that are more horizontal, collaborative and less afraid of adopting new hierarchies, roles or styles of collaboration has been the key for a very successful process with USAID Momentum.

We hope this can happen in your company or organization too very soon!

 

 

Deglobalization: Global and local risks and opportunities

The Deglobalization process of political and economic fragmentation creates a complete new scenario where new players are taking control of local and regional economies and cultures (Brexit, Tradewars), but also where local movements and trends are taking place. Each region and market offer culturally diverse reactions, opportunities and risks.

Globalization is commonly defined in IB as the process of increasing interdependence among nations (Chase-Dunn et al., 2000; Guille ́n, 2001; Meyer, 2017; Rugman & Verbeke, 2004; Verbeke, Coeurderoy, & Matt, 2018). Accordingly, De-globalization represents the process of weakening interdependence among nations in many aspects of economy, culture and social impact.

The field of International Relations in political science has developed two major theoretical approaches that speak to the question of (de-)globalization: liberalism and realism.

Liberalism permits a wide range of actors, interests, and forms of power to determine political outcomes. While countries represent the major actors in international politics, possible actors codetermining outcomes further range from the individual to the international, including individuals, firms, non-government organizations (NGOs), and inter- national organizations such as the European Union (EU), the World Trade Organization (WTO) or the United Nations. Liberalism assumes these actors to be rational on average, that is, deviations from rationality are possible.

The Realist school narrows down this wide range of possible actors, interests, and forms of power considerably. Actors are sovereign countries, especially great powers. Countries are unitary, rational actors, with domestic politics being irrelevant for their behaviour in the international system. This is because under the additional assumption of anarchy in the international system – the notion that there are ultimately no rules constraining state behaviour as there is no overarching authority that could enforce compliance – securing survival becomes the primary concern of states. The main objective of foreign policy is thus forced on countries by the structure of the international system, and countries permitting themselves to get distracted from the objective of survival by domestic- level political concerns risk their survival.  (1)

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After the 2008 financial crisis pushed the global economy into fragmentation, markets and regions understood they now  may have enough resources and knowledge to start local initiatives on their own. 

After the world was divided in economic, political and ideological blocks until the 1980´s when the iron curtain apparently disappeared and “East met West”, the Berlin wall fell and the Perestroika transformed the soviet block,  technology spread in global markets at a very high speed. Information and knowledge was accessed globally, allowing more cultures to know more about each other and learn new ways of living and thinking.

The development of the internet and global communications, high international mobility and the instant interconnection of markets, cultures and people spread knowledge. lifestyles and resources across the planet. These factors helped to improve life and access to resources for remote communities in all countries and made them grow.

Social and civil rights movements had a stronger global echo and social businesses and activism spread to places like the Arab world and Africa where women, lgbt, environmentalists, and other causes claimed their presence. Movements like gender equality and equal marriage developed a strong importance and established political relevance showing how the world was able to grant more freedom to everyone.

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Local companies and organizations from the “third world” were able to compete and grow globally and countries like India, Brazil, Korea, Chile, China, Mexico, among many others connected with a world audience and established a massive presence through new multinationals, media consortiums and technology resources. Entrepreneurship and the strat up scene also became a professional destination for the new generations creating new ways to work and being productive.Globalization enabled growth,  expansion and global presence for everyone.  

But since the 2008 financial crisis a process of Retrogression has been silently taking place. Regional and local blocks of power have appeared in Rusia, Turkey, Brazil, China, North Korea UK (Brexit) and the USA (trade wars) as in many other countries that through extremism captured power among scared voters affected by a new economy of scarcity and precariousness. the impact of the financial crisis took small business and families into bankruptcy and unemployment turning them into easy targets of populist discourse from opportunistic politicians, who now have the power to divide and reign, fragmenting the world to better controll it (Maquiavelo, The Price), in the same way fascism did in the first half of the XX century after another big financial crisis.

This process of political and economic fragmentation is called Deglobalization, a complete new scenario where new players are taking control of local and regional economies and cultures (Brexit, Tradewars), but also where local movements and trends are taking place. Each region and market offer culturally diverse reactions, opportunities and risks. At this local level for example, many cities of the planet are witnessing the gentrification of their neighbourhoods as a consequence of foreign investment and the return of local capital to the countries. The high speed of gentrification in cities around the planet constitutes an important signal (also risk and opportunity) that show the flow of capital and the establishment of new lifestyles and class divisions in many societies.

Deglobalization and Gentrification are two of the main topics we will be working with during the Trendslab19 in Barcelona, the fifth edition of our annual meeting to discuss and reflect those trends and movements that bring risks and opportunities to governments, organizations and businesses in the near future.

To follow the Trendslab conversations you can explore #trendslb19 or #trendslabBCN join us in twitter  or get your ticket for our 20-hour lab here

(1) De-globalization: Theories, predictions, and opportunities for international business research by Michael A. Witt, published by the Journal of International Business Studies (2019) INSEAD

Trendslab en en DT Camp Moscú

Trendslab Moscú se  centró en presentar cómo nuestra metodología se usa en la identificación de tendencias que pueden representar no sólo oportunidades sino tambien amenazas para el futuro de empresas proyectos e instituciones y como crear estrategias que incluyan una visión estratégica de futuro.

Moscú crea Tendencias. Las creó desde siempre y no solamente a nivel politico, sino también a nivel artístico, social e ideológico.

La influencia ejerce Moscú  en el mundo es significativa, así como lo es la constante transformación que Rusia ha tenido desde la decada de los 80, cuando la Perestroika y el  Glasnost (apertura) de Mikhail Gorbachev tranformaron totalmente su futuro. Ninguna potencia mundial ha sufrido tantas transformaciones estructurales en los últimos 150 años como Rusia. Esto hace que Moscú, sea un lugar perfecto para identificar y analizar tendencias en movimiento con nuestro Trendslab.

Sin embargo, hay una razón mucho más poderosa para llevar Trendslab a Rusia: Nuestro nuevo equipo de DesignThinkers Group en Moscú es inigualable. DTG Rusia es representado por Wonderfull fundado por Maria Stashenko,  quien con su equipo organizó este año el #DTCamp2019 por tercera vez, haciendo énfasis en la vision del futuro de los negocios.

En escencia #DTCamp2019 : Future Insights planteó ¿Cómo deben la empatía y la orientación al usuario cambiar los productos y servicios y toda nuestra vida en el futuro?.

Trendslab en específico, se centró en presentar  nuestra metodología de trends management, que identifica y proyecta no sólo oportunidades, sino tambien riesgos para diseñar el futuro estratégico de las organizaciones .

Siguiendo la secuencia de 5 etapas y 11 pasos Trendslab recoge, analiza, diagonstica, proyecta y optimiza las tendencias más relevantes del contexto para escalar o construir planes y modelos de negocio, aprovechar y capitalizar el riesgo y entender los patrones futuros del mercado y sus tribus.

Expertos de Inglaterra, Suecia, Portugal, USA, Alemania e Irlanda hicieron del DTCamp 2019 una secuencia de contenido útil y a la vez sorprendente.

Luke Sturgeon de GreySpace es experto en diseño estratégico de diseño y modelado de negocios con base en Londres,  junto con John Lynch de Context Studio en Dublin, ofrecieron el taller: “Visualizando la irrupción. Hacer un mapa de tendencias para su negocio”, Luke además habló sobre: “Diseño y futuros (robando lo mejor de ambos mundos)”. En su visión, Sturgeon utiliza métodos de diseño epeculativo  para generar disrupción en el diseño de estrategias con vision de futuro. Katja Schimmel de Mindshake Portugal  dió respuesta a los cuestionamientos planteados por Natasha Jen en su conferencia Design Thinking is Bullshit. Punto por punto, Schimmel desarticuló los argumentos de Jen, quien aparentemente ofrece una muy perspectiva débil desde el punto de vista histórico, pero también desde lo teóríco y estructural. Pedro Jaineiro de DTG Portugal habló sobre “Design Thinking in Retail “, presentó varios estudios de caso y habló sobre cómo podría evolucionar la venta minorista de comestibles en el futuro. Nuestro colega portugués, organizó también un taller cerrado: ” Exprimiendo el verdadero valor de la investigación ” vinculado a la inteligencia de mercado. Natalia Pulyavina de la Universidad de Stanford presentó “Método de diseño de Stanford. Pasado, presente y futuro”  explorando nuevos desafíos y oportunidades de innovación creativa a través del análisis de la experiencia pasada y presente del Stanford Design Thinking Method. Finalmente Adreas Roos del Visa Innovation Center London indicó “Cómo crear su propio laboratorio de innovación” compartiendo los aprendizajes y las anécdotas de ser parte y establecer nuevos formatos de innovación centrados en el usuario en grandes empresas.

La programación completa de actividades y el acceso a las conferencias online esta disponible aún en https://en.lab-w.com/dtcamp2019/online

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Agradecemos las imágenes a Evgeniya Palevskaya del DT Center de Moscú.

Highlights from Service Design Week 4.0 #BSDW19

 

 

 

see you next year!!

LLega #BSDW19 Service Design Week 4.0

Solo quedan un par de semanas para comenzar la cuarta edición de nuestra Service Design Week en Barcelona, que desarrollamos de la Mano de Elisava la Escuela Universitaria de Diseño e Ingeniería de Barcelona, Zumex, La Universidad de la Plata, PaketButler, Endress, Marca Gráfica, y PEMB.

SatusBookEn esta nueva edición (todas las sesiones serán en inglés) participantes de las diferentes empresas, estudiantes del master en innovacion y quienes se inscriban en nuestra web podrán estar presenter en la Másterclas inaugural de #BSDW19 de Satu Miettinen ¨Managing Complexity and Creating Innovation through Design¨ as a preview to her new book editado por Rotledge este año.  Tambien participarán en el Q&A con Tenny Pinheiro desde California, autor del libro “The Service StartUp”  y la masterclass de Lourenço Viana de Mango. 

41hiz+RJ-RL._SX331_BO1,204,203,200_Las sesiones de trabajo y aplicacion de la metodología estrán a cargo del equipo de DesignThinkers Group Spain y profesores de Elisava.

En SDW19 hemos querido combinar la presencia de empresas relevantes,  expertos de la industria, el trabajo en workshi¡op con retos que vienen de proyectos reales, y la participación de estudiantes y profesores de la academia en workshop prácticos para crear un evento realmente potente, aplicando soluciones a problemas reales, que ofrezca mucho mas que charlas, networking y cervezas.

 

Compra tu entrada y únete a un equipo de SDW19!

 

#BDTW19 Design Thinking Week 5.0

Nuestra quinta edición de la Design Thinking Week ha adoptado proyectos de empresas como Zumex (España), PEMB (Plan Estratégico Metropolitano de Barcelona), Marca Gráfica (Alemania), Universidad de la Plata (Argentina), PaketButler (Alemania), Emtelco (Colombia), Endress Energy (Alemania) para que 37 participantes trabajen intensamente durante una semana, aplicando metodologías de Design Thinking y generar propuestas innovadoras.

Este año los equipos han contado con la colaboración de representantes de cada una de las empresas, consultores de DesignThinkers Group y Graduados del master en Investigación para el Diseño y la Innovación que hemos creado e implementado para Elisava desde 2004.

La Design Thinking Week nace en 2011 y se ha venido ejecutando en diferentes versiones en el formato Bootcamp Comprimido 5×5 (5 horas por día durante 5 días) ofreciendo a los equipos y empresas tiempo de trabajo, investigación y exploración de ideas mas allá de las sesiones colectivas. Este es un formato adaptado por DTG Spain, disponible también para equipos de empresas y organizaciones públicas que busquen resolver uno o más retos simultáneamente y de manera rápida.  La experiencia del Bootcamp comprimido permite acelerar el proceso de un proyecto que comienza o profundizar en proyectos o retos que hayan estado estancados o pospuestos.

para más info e imágenes sigue el hashtag #BDTW19

Algunos momentos destacados de nuestras sesiones: